The problem you are probably experiencing is that your TV has been set to the "SAP" audio mode. SAP stands for Secondary Audio Program, and is a second audio channel that can be used for second language programming, or Descriptive Video Service to help visually impaired viewers.

We are the only station in the area that originates this signal, and that is why you are getting normal audio on the other stations, as your TV will automatically select program audio if there is no SAP signal present.

In your TV setup menu, under "Audio", you can selet "SAP" and turn it off. You may also be able to locate an SAP button on your TV remote which you can press. Your TV audio should then be normal. For details on how to configure your TV, you may need to consult your owner's manual.

If this does not correct the problem, please email us by clicking here.